Technical Program Manager · Austin, Texas
Jacky Yu
Delivering value at the crossroads of AI, automation & operations.
Force multiplier and seasoned Technical leader with 8+ years leading digital transformation, driving AI and enterprise technology initiatives, and building the foundations that let world-class teams move fast and deliver at scale. Currently at Cloudflare.
§ 01 — About
Who I am, what I do best, and how I live.
I’m a Force Multiplier and Technical Program Manager working at the intersection of AI, automation & operations. My 8+ years of experience includes integrating cutting edge AI acquisitions and bootstrapping the Core Cyber AI division at Cloudflare, pioneering digital transformation at Straumann Group, and overhauling operational excellence at FedEx. I previously led a life as an Industrial Engineer where I leaned into Lean, specializing in always improving and continually getting better.
A few things I care about deeply: fostering great relationships and building high performing teams, seeking to understand the “Why” to drive the “How,” and moving fast in environments where clarity and outcomes are more valuable than process. As AI transforms the digital landscape, I focus my efforts on how to deliver value in an era where the baseline capabilities of software are changing quickly.
Education
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BS in Industrial Engineering
Texas Tech University
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Minor in Mathematics
Texas Tech University
Certifications
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Project Management Professional (PMP®)
PMI.org
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Prompt Engineering for Project Managers
PMI.org
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Generative AI Overview for Project Managers
PMI.org
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Six Sigma Green Belt
Institute of Industrial & Systems Engineers
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Scrum Fundamentals Certified (SFC)
Vabro.ai
Fun Facts
Woodworker
Youth-league baseball coach
BBQ pitmaster
Outdoorsman: fishing, hiking, camping
Bilingual: English & Mandarin
Born in China (ask me where!)
Christmas Day birthday
Backpacked across SE Asia
Patent holder
Golden retriever dad
Central Austin Toastmasters
§ 02 — Impact
Numbers from the last five years.
Core Cyber AI · Cloudflare
97%
Reduction in monthly AI-related incidents.
- ▷ Built AI Governance program from zero — guardrails, review process, coding-agent controls.
- ▷ Reduced monthly incidents from 176 to 5 across 12 months.
M&A Security · Cloudflare
$1.5B+
AI acquisitions integrated into Cloudflare’s security perimeter.
- ▷ Integrated multiple AI acquisitions worth $1.5B+ into the security perimeter.
- ▷ Cut integration timeline 8 → 3 months (70%) and effort 740 → 150 hours (80%).
Digital Transformation · Straumann Group
V1.0
Enabled virtual patient care for dental providers.
- ▷ Shipped flagship mobile app enabling virtual care for dental providers.
- ▷ 25,000+ downloads within 6 months of launch.
Capital Projects · Atmos Energy
$80M
Capital portfolio executed across multi-year construction.
- ▷ First hybrid Project Manager × Engineer role in company history.
- ▷ Delivered $80M capital portfolio across multi-year construction projects.
§ 03 — Experience
A chronology.
Cloudflare
2025 — PRESENT
Internet Infrastructure · Cybersecurity
Straumann Group
2022 — 2025
HealthTech · Medical Devices
Atmos Energy
2019 — 2022
Energy · Engineering, Procurement & Construction
FedEx
2018 — 2019
Logistics · Supply Chain
§ 04 — Principles
Core tenets.
Outcomes > process.
Fast, focused teams ship better products and deliver tangible results. I sit at the intersection of structure and fluidity that keeps everyone on the path toward our North Star.
Seek to understand.
The “Why” before the “How.” Curious enough to dive into the technical architecture, experienced enough to know when to step aside. I dig until I get to the roots.
Strategic partner.
As the bridge between engineering, operations, and executives, I nurture influence rather than authority. A TPM moves the needle, but a strategic partner moves mountains.
Perfect is the enemy of done.
Relentless pursuit of perfection prevents implementing value. Chasing flawless execution almost always leads to bottlenecks, missed opportunities, or wasted efforts.
§ 05 — Contact
Get in touch.
Open to new opportunities and, as always, continually improving.
- Location
- Austin, Texas
- Availability
- Open to new opportunities